3.02 PROOF OF LEARNING - 3.02

  • Due Apr 22, 2021 by 11:59pm
  • Points 100
  • Submitting a text entry box or a file upload
  • Answer the following questions for a test grade:

 

  • Why is customer service a top priority for managers?
  • What are the differences between customer relationship management technology and customer relationship management?
  • What are the types of customer relationship management tools?
  • What are software approaches to customer relationship management?
  • What types of data is commonly stored in a CRM system?
  • What are the benefits and drawbacks associated with CRM technology?
1619150399 04/22/2021 11:59pm