2.02 SM-065 Glossary

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  1. Benefits: Advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance)
  2. Commission: A percentage of the total sale amount paid to the individual or business that makes the sale
  3. Compensation: Pay or wages for work completed
  4. Continuous: Ongoing; without stopping
  5. Controlling: The management function that monitors the work effort
  6. Dimension: Aspect; feature
  7. Directing: The management function of providing guidance to workers and work projects
  8. Dynamic: Changing; changeable
  9. Human resources: People who work to produce goods and services
  10. Job description: Explanation of responsibilities and tasks associated with a specific job
  11. Job specification: Explanation of the skills, knowledge, and characteristics required for a job
  12. Mission: The business or organization’s purpose for existing
  13. Morale: The state of a person's attitude or outlook on life that affects his/her approach to work
  14. Negotiation: The process of one party reaching an agreement with another party to meet specific needs or wants
  15. Obsolete: Outdated; useless
  16. Onboarding: Staffing tasks that must be performed when a new employee joins the company (e.g., orientation and paperwork)
  17. Organizational culture: The customs, traditions, and habits of employees working together at a particular firm
  18. Organizational structure: The company’s configuration of employees for accomplishing specific business tasks; how the business is organized
  19. Organizing: The management function of setting up the way the business's work will be done
  20. Philosophy: The combination of principles, attitudes, or beliefs held by individuals or organizations that influence their behavior
  21. Planning: The management function of deciding what will be done and how it will be accomplished
  22. Recruiting: Seeking out and attracting qualified potential employees
  23. Retain: Keep
  24. Staffing: The management function of finding, training, and compensating workers for the business
  25. Telecommute: To work from home or somewhere other than the office
  26. Vision: The future a business or organization wants to create
  27. Workforce analysis: An assessment of an organization’s current and future human resources
  28. Workload analysis: An assessment of an organization’s current and future human resources needs