1.02 Glossary

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  1. Conceptual skills: The ability to see the “big picture” and think about how things will work together
  2. Controlling: The management function that monitors the work effort
  3. Directing: The management function of providing guidance to workers and work projects
  4. Executive management: Top-level management
  5. Financial resources: All the sources of money available to a business
  6. First-line management: Supervisors who work directly with the employees who carry out the business’s routine work
  7. Goals: Objectives
  8. Human resources: People who work to produce goods or services
  9. Information: Knowledge, facts, or data
  10. Interpersonal skills: The ability to communicate, interact, and build relationships with others
  11. Management: The process of coordinating resources to accomplish an organization’s goals
  12. Management function: Groups of activities related to management (i.e., planning, organizing, staffing, directing, and controlling)
  13. Manager: Individual whose job involves carrying out management functions
  14. Material resources: Equipment and supplies used by businesses in their operation
  15. Mid-level management: Managers who report to top-level management and who have supervisors who report to them
  16. Middle management: Mid-level management
  17. Organizing: The management function of setting up the way the business’s work will be done
  18. Planning: The management function of deciding what will be done and how it will be accomplished
  19. Resources: Items that can be used to produce goods and services
  20. Staffing: The management function of finding workers for the business
  21. Strategic planning: Long-range planning (three to five years) for the company as a whole
  22. Strategies: Plans of action for achieving goals and objectives
  23. Supervisory management: First-line management
  24. Tactical planning: Short-range planning (one year) of specific actions the business will take
  25. Technical skills: Ability to understand the specialized aspects of jobs
  26. Top-level management: All managers who are responsible for the operation of the company or a business unit