1.01 PD-025 Glossary - KNOW THESE TERMS!

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  1. Accounting: The process of keeping and interpreting financial records
  2. Administrative services: A career area in which employees facilitate business operations through a variety of administrative and clerical duties, including information and communication management, data processing and collection, and project tracking
  3. Banking services: A career area in which employees are primarily concerned with accepting deposits, lending funds, and extending credit to bank customers
  4. Business information management: An umbrella term covering those careers that provide a bridge between business processes/initiatives and IT (information technology)
  5. Corporate finance: A function in a company that manages policy and strategy for (and the implementation of) capital structure, budgeting, acquisition and investment, financial modeling and planning, funding, dividends, and taxation
  6. Creativity: The ability to generate unique ideas, approaches, and solutions
  7. Enthusiasm: Intense interest or excitement
  8. Finance: The process of obtaining funds and using them to achieve the goals of the business
  9. Flexibility: The ability to adapt to changes as they occur
  10. General management: A career area in which employees focus on planning, organizing, directing, and evaluating part or all of a business organization through the allocation and use of financial, human, and material resources
  11. Human resource management: A career area in which employees focus on the staffing activities that involve planning, recruitment, selection, orientation, training, performance appraisal, compensation, and safety of employees
  12. Insurance: A contractual agreement in which one company (insurer) will pay for specified losses incurred by the other company (insured) in return for installment payments (premium)
  13. Marketing: An organizational function and a set of processes for creating, communicating, and delivering value to customers and for managing customer relations in ways that benefit the organization and its stakeholders
  14. Marketing communications: A career area in which employees focus on marketing activities that inform, remind, and/or persuade the targeted audience of ideas, experiences, goods/services, and/or images
  15. Marketing management: A career area in which employees focus on all marketing functions, including channel management, marketing-information management, pricing, product/service management, promotion, and selling
  16. Marketing research: A career that involves the systematic gathering, recording, and analyzing of data about problems relating to the marketing of goods and services
  17. Merchandising: The process of having the right goods in the right place at the right time in order to make a profit
  18. Operations management: A career area in which employees focus on planning, organizing, coordinating, and controlling the resources needed to produce/provide a business’s goods and/or services
  19. Securities and investments industry: The total of businesses consisting of brokerage firms, investment banks, and stock exchanges, all of which support the flow of funds from investors to companies and institutions
  20. Self-confidence: A positive belief in your own talents, skills, and objectives
  21. Selling: A marketing function that involves determining client needs and wants and responding through planned, personalized communication that influences purchase decisions and enhances future business opportunities
  22. Trustworthiness: Reliability; the quality of deserving others’ confidence